Arthur Spriggs Achieves Platinum MPRS Rating

Arthur Spriggs Reaches New Heights with Platinum MPRS Rating

Arthur Spriggs & Sons Ltd has achieved a prestigious Platinum rating in the latest Maintenance Provision Rating Scheme (MPRS) audit results, marking a significant milestone in our commitment to excellence in commercial vehicle maintenance.

This achievement represents more than just recognition—it demonstrates our dedication to serving our customers with the highest standards of quality, safety, and reliability. We’re proud to share this accomplishment with the operators, fleet managers, and drivers who trust us with their vehicles every day.

Understanding the MPRS and Its Industry Impact

The Maintenance Provision Rating Scheme (MPRS) has transformed how commercial vehicle maintenance is evaluated across the UK. This innovative framework assesses workshops through a comprehensive tiered rating system that examines staff expertise, facility quality, customer service standards, and regulatory compliance.

Developed collaboratively by eleven leading organisations—including the Institute of Road Transport Engineers (IRTE), DVSA, Department for Transport, Traffic Commissioners, Logistics UK, SMMT, RHA, CPT, BVRLA, NFDA, and Daimler Truck UK—the scheme addresses critical industry needs for transparency and standardisation.

The MPRS creates a clear pathway for operators to identify workshops that meet rigorous professional standards, ultimately helping reduce prohibition rates and enhance safety across the commercial vehicle sector.

Our Journey Through the MPRS Pilot Programme

Arthur Spriggs has been actively involved in shaping the MPRS from its earliest stages. During the groundbreaking 18-month pilot programme, conducted in partnership with Daimler Truck UK, we initially achieved a Gold rating—a testament to our commitment to exceptional service standards.

Our participation in this pilot programme allowed us to contribute meaningfully to developing the scheme’s criteria whilst continuously improving our own practices. The experience has been invaluable, helping us understand how to better serve our customers and strengthen industry standards collectively.

Through dedicated effort and continuous improvement, we’ve now progressed to achieve the prestigious Platinum rating—the highest level of recognition within the MPRS framework.

The Benefits of MPRS for Everyone

The MPRS creates value across the entire commercial vehicle ecosystem, supporting operators, workshops, and the broader industry in meaningful ways.

For operators and fleet managers, the scheme provides clarity and confidence when selecting maintenance partners. Rather than relying solely on reputation or proximity, they can make informed decisions based on objective, standardised criteria that prioritise safety and compliance.

Workshops benefit from clear improvement pathways and recognition for their investments in staff development, facility enhancement, and service quality. The rating system encourages continuous development whilst helping customers identify partners who share their commitment to excellence.

On an industry-wide level, MPRS promotes higher safety standards, reduces MOT failures, and addresses compliance challenges that affect everyone. By fostering a culture of continuous improvement, the scheme strengthens the entire network of commercial vehicle maintenance providers across the UK.

Moving Forward Together

Our Platinum MPRS rating reflects not just our current capabilities, but our ongoing commitment to supporting the commercial vehicle industry. We understand that excellent maintenance forms the foundation of safe, efficient transport operations, and we’re honoured to play our part in this essential work.

As the MPRS continues to expand—with all Daimler Truck dealerships expected to carry ratings by 2025—we’re excited to be part of this industry-wide movement towards greater transparency and higher standards.

For operators seeking reliable maintenance partners, we encourage you to consider MPRS-rated workshops. The scheme provides valuable guidance in selecting providers who share your commitment to safety, quality, and regulatory compliance.

At Arthur Spriggs, we remain dedicated to earning your trust through consistent excellence in everything we do. Our Platinum rating is not an endpoint, but a milestone in our ongoing journey to serve you better.