Genuine Parts

Parts you can trust.

It goes without saying that not all parts are the same. In fact, Mercedes-Benz Genuine Parts deliver many advantages over those offered by competitors. Whether you operate or maintain Commercial Vehicles, we all know that when repairs are needed, you want them carried out as quickly as possible – with parts you know you can rely on. By choosing Mercedes-Benz Genuine Parts, you can meet those requirements with ease.

In everyday operations, parts availability can make the crucial difference as to whether your truck goes out on the road today, or not. So, now how much is that part really worth? At Mercedes-Benz, we understand the importance of keeping your business running as it should and that’s why we work to ensure your vehicle is not off the road when it shouldn’t be.

Mercedes-Benz Genuine Parts

Before a part becomes a Mercedes-Benz Genuine Part, it must first earn the title. All parts are subjected to rigorous functional, safety and longevity tests. Once they have successfully passed these tests, parts are then externally assessed by the German Technical Inspection Authority — Allianz Zentrum — to be awarded certificates of technological excellence and quality. It is only on passing this stage that the part qualifies to be labelled a Mercedes-Benz GenuinePart and because Mercedes-Benz GenuineParts are manufactured in accordance with the strict specifications of the Development department, you can be guaranteed that every part will fit first time and will work optimally with the other components to ensure that your truck runs as smoothly as it was designed to. No-one else knows more about parts for Mercedes-Benz, than Mercedes-Benz.

Parts you can trust, for less than you think.

There is an age-old perception that quality means expensive. Mercedes-Benz Genuine Parts are of the highest quality; how-ever this does not equate to a high price. On the contrary, Mercedes-Benz parts are not as expensive as you may think, and continuous independent market research confirms that our parts are very competitively priced. Non-genuine parts may appear to have a lower price; how-ever it is important to know that you may not always be comparing ‘like-for-like’. A Genuine Part has been designed specifically for your Mercedes-Benz and is guaranteed to perform optimally with your truck. A non-genuine part will not have been through the same development processes as a Mercedes-Benz Genuine Part, so the performance of these parts in your truck cannot be guaranteed. Not only that, because Mercedes-Benz Genuine Parts delivers longer durability and better reliability and performance, pound-for-pound you will be getting more for your money.

Complete reliability

Just about every vehicle needs a replacement part at some time or other. You have the satisfaction of knowing that all parts and major units for a Mercedes-Benz truck purchased from or fitted by a Mercedes-Benz Dealer or Authorised Repairer is covered by a two-year, unlimited mileage warranty. Buying a Mercedes-Benz Genuine Part means you can have complete peace-of-mind. In the event that a part should fail within the warranty period, due to faulty material or manufacturing defect, we will repair or replace, and refit the part completely free-of-charge.