We are now an official Irizar Service Partner

We are delighted to share that Arthur Spriggs & Sons is now a service partner for Irizar in the UK. This collaboration reflects our shared dedication to your journey—keeping your business moving, prioritising your safety, and offering the peace of mind you deserve.

For owners of Irizar coaches, this means you now have a dedicated partner in the South West of England and Wales, ready to handle everything from routine maintenance to urgent repairs. We believe that great service shouldn’t be hard to find, and with this new chapter, we are empowering you to get the absolute best out of your fleet, supported by a team that genuinely cares about your success.

A legacy of care at Arthur Spriggs & Sons

We know that trust isn’t given; it is earned. At Arthur Spriggs & Sons, we have spent years building a reputation based on reliability and an empathetic approach to commercial vehicle support. Whether it is a van, a truck, or a bus, we treat every vehicle that comes into our workshop as if it were our own.

Our new status as an official Irizar service partner is an extension of that ethos. We want to be more than just a service centre; we want to be the support network you can rely on when things go according to plan, and especially when they don’t.

Our facility in Tewkesbury is equipped to handle the specific needs of large coaches, but it is our attitude that sets us apart. We are committed to minimising disruptions to your operations. We know that in the transport industry, time is often the most valuable currency. Our goal is to resolve your concerns with maximum efficiency, getting your vehicle back on the road where it belongs, safely and quickly.

24/7 support because your work doesn’t stop

The transport industry rarely sleeps, and neither do we. Breakdowns and technical glitches don’t stick to a 9-to-5 schedule. There is nothing quite as stressful as a mechanical issue occurring late at night or over a busy weekend.

To support you through these challenging moments, the Irizar support team is available around the clock. 24/7 support means that help is always just a phone call away. We want to alleviate that anxiety, ensuring that no matter the time, you have a partner working to get your Irizar coach back in motion.

The importance of genuine Irizar parts

We believe that every component of your coach plays a vital role in the safety and comfort of your passengers. When it comes to repairs and maintenance, cutting corners on parts can lead to larger issues down the line. That is why we are strictly committed to using only genuine Irizar parts.

Using authentic parts isn’t just about ticking a box; it is about integrity and longevity. Here is why this matters for you:

• Superior Compatibility: Genuine parts are designed specifically for your vehicle’s architecture. They fit perfectly and function exactly as intended, reducing the risk of recurring faults.

• Reliability: You need to know that a repair will hold. Genuine parts undergo rigorous testing to ensure they meet high safety standards.

• Longevity: Quality components last longer, which ultimately saves you money by extending the intervals between replacements and protecting the residual value of your coach.

By adhering to this standard, we ensure that your fleet’s performance is never compromised. You invested in quality when you bought an Irizar; we help you maintain that quality throughout the vehicle’s life.

Comprehensive service for the complete range

The Irizar range is diverse, catering to various travel needs, from luxury touring to efficient transit. Regardless of which specific model you operate, our team is ready to help.

We have invested heavily in ensuring our technicians are highly trained and experienced in servicing the complete range of Irizar coaches. This specialised expertise means that there is no guesswork involved when your vehicle enters our workshop. Our team understands the nuances of Irizar engineering, allowing for accurate diagnostics and effective repairs.

Whether you need a complex engine repair, a routine safety inspection, or assistance with onboard systems, we have the skills and the tools to handle the job. We want you to feel empowered, knowing that one phone call to Arthur Spriggs & Sons covers your entire fleet’s needs.

Building relationships, not just fixing vehicles

In a technical industry, it is easy to focus solely on the machinery. However, we believe that the most important part of our business is the people we work with. We take a customer-first approach because we want to build long-term relationships with you.

We understand that every business is different. Your routes, your schedules, and your pressures are unique to you. That is why we offer tailored solutions rather than a one-size-fits-all service. We take the time to listen to what you need and adapt our support to fit your operations.

Transparent communication

There is nothing worse than being left in the dark about a repair bill or a completion time. We strive for total transparency in all our communication. We explain the work that is required, provide clear costings, and keep you updated on progress.

Our aim is to be a helpful extension of your own team. By being open and honest, we hope to make the management of your fleet a little less stressful. We are here to answer your questions, offer advice, and ensure you are completely satisfied with the service you receive.

Your partner for the road ahead

This partnership with Irizar is a milestone for us, but it’s true value lies in what it offers you. It brings together the world-class engineering of Irizar with the dedicated, local support of Arthur Spriggs & Sons.

We are here to ensure that your coaches remain safe, reliable, and profitable for your business.

If you are an Irizar owner in the UK, we would love to hear from you. Whether you have an immediate issue that needs resolving or simply want to discuss how we can support your maintenance schedule in the future, our door is always open.

Let’s keep your business moving forward, together.