Join Our Team: Parts Advisor Role

Parts Advisor Role in Tewkesbury

Arthur Spriggs Van, Truck, and Bus are seeking dedicated Parts Advisors to join our close-knit team in Tewkesbury. If you have experience in the automotive industry and a strong work ethic, this is an opportunity to grow, learn, and uphold the high-quality service we are known for.

What Will I Be Doing?

As a Parts Advisor, your role will be both dynamic and customer-focused. Your responsibilities will include:

• Primarily serving Technicians on the back counter, with front counter retail and trade customer service after training.

• Ordering, selling, and managing stock control of a wide range of vehicle parts and accessories across the brands we represent.

• Conducting regular PI (Perpetual Inventory) counts.

• Handling a high volume of calls effectively and professionally.

• Making upsells to customers while ensuring high-quality service at all times.

This is a role that requires a proactive approach, a team-driven attitude, and a willingness to enhance both the department and the customer’s experience with every interaction.

What Do I Need?

To excel as a Parts Advisor, the following skills and qualifications are essential:

• Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS systems.

• Experience serving both trade and retail customers on front and back counters.

• Strong customer service skills, coupled with confidence in sales.

• A proven background in customer service (minimum of 2 years).

• A valid UK Driving Licence.

Education to GCSE level or equivalent is desirable, and a friendly, adaptable outlook is a must.

What Will I Receive?

Being part of the Arthur Spriggs team comes with several benefits designed to support your personal and professional growth, including:

• Competitive salary ranging from £27,500 to £32,000 per year.

• Full-time, permanent position with opportunities for overtime.

• Access to company events and an employee well-being programme.

• On-site parking.

• Company pension scheme and employee discounts.

You’ll also benefit from a supportive environment that prioritises your training and continuous development, ensuring you remain sharp and confident in your role.

Job Location: Tewkesbury

Work Type: On-site

How to Apply?

If this sounds like the right opportunity for you or would like to learn more, give us a call today at 01684 273900 or email chris.spriggs@arthurspriggs.co.uk