Invoicing Clerk / Administration Vacancy

Invoicing Clerk / Administration

Due to continued Growth within our busy multi-franchise Workshop, we are seeking an experienced automotive track record in warranty/ service contract administration.

Role Summary

As an Invoice and Claim Administrator you are a critical part of the service team, your role is to support the Service Executives and Service Manager to ensure customers receive the best service through efficient, timely and accurate administration processes.

Competencies

Detail-focused: You are meticulous and thorough in your approach with great attention to detail and accuracy: You ensure compliance with company and Mercedes- Benz Policies and procedures.

Organised: you have excellent time management skills and the ability to prioritise your daily workload to ensure all time sensitive deadlines are met.

Resilient: You are a consistent performer who can work under pressure

Team Player: You work well in a team and ensure frequent communication and engagement.

Tasks

Prepare costs estimates, invoices and associated paperwork for all work completed within the company.

Prepare and submit repair and maintenance claims and warranty claims with training, ensuring the quality and compliance of all documentation.

Complete regular and documented self – audits to driver continuous improvements in the business processes.

Be a champion of WIP processing and agree targets for weekly and monthly in line with the Companies targets.

Experience

Experience working in an Automotive service operation or in a comparable role.

Proven track record in Warranty / Service Contract Administration

Basic Knowledge of trucks, specifically Mercedes -Benz Trucks

Basic computer skills as well as general business knowledge

Genral IT Knowledge of Microsoft office applications

Knowledge or experience of Truckfile, EVA, Pro IV, Xentry Products would be a distinct advantage